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IN CASE OF EMERGENCY: COMMUNICATIONS IS KEY TO YOUR BUSINESS CONTINUITY PLAN

Posted in: IP Phone SystemsTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

Disruptions to a business often come in all different shapes and sizes. For most companies, the best way to prepare is to expect the unexpected. In the event of an emergency or crisis, having a business continuity plan from the outset and a clear directive for communications can make a difference in how quickly you […]

A GUIDE TO BANDWIDTH AND VOIP SYSTEMS AND OPTIMIZATION

Posted in: InsiderIP Phone SystemsTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

With more businesses setting aside traditional phones in favour of Voice over Internet Protocol (VoIP), one of the next biggest questions that follows is how much bandwidth you will need for your Internet phone service to make good quality calls. Ready to upgrade your business phone system, but not sure where bandwidth and VoIP fits […]

A BEGINNER’S GUIDE TO DIGITAL VS. IP TELEPHONES

Posted in: IP Phone SystemsProduct ComparisonsTechnologyTelecommunicationsTelephone SystemsUnified Communications

If you’re in the market for a new business phone system, you may find yourself trying to decide between digital and Voice over Internet Protocol (VoIP) IP solutions. Instead of trying to decide on the system by “what is best,” you should be asking “what is best for me?” The choice will all come down […]

TIPS FROM THE PROS: WHAT YOU NEED TO KNOW ABOUT VOICE AND DATA CABLING

Posted in: TechnologyTelecommunicationsUnified CommunicationsVoIP

While network cable can be the simplest and cheapest piece of equipment in a network, it is arguably the most important. Without good voice and data cable connections between devices, your computer equipment — no matter how sophisticated or great — is useless. Voice and data cabling is extensive and strategically important for all businesses. Installing […]

PAGING SYSTEMS AND SOUND MASKING: ESSENTIALS TO YOUR TELECOMMUNICATIONS MIX

Posted in: TechnologyTelecommunicationsTelephone SystemsUnified Communications

Does your company rely on regular, internal communication that needs to occur immediately and reach a large group of people? Paging systems can be ideal for conveying those messages without the reliance on constant in-office phone calls. With a paging system, you don’t have to worry about potential dead spots and service coverage areas used […]

CALL ACCOUNTING: 4 REASONS WHY CAPTURING PHONE USAGE & EVENTS BENEFITS BUSINESS

Posted in: Call CentresTechnologyTelecommunicationsTelephone SystemsUnified Communications

Telecommunications can be one of the biggest expenses for most small business, so managing that expense is important if you want to improve your company’s bottom line. Your phone system is one of the most valuable tools in your arsenal to give you a competitive edge, and with call accounting, you have a huge opportunity […]

HOW SECURE IS YOUR IP PHONE SYSTEM? IDENTIFY THE THREATS AND RISKS TO YOUR BUSINESS.

Posted in: Cloud HostingIP Phone SystemsIT SecurityTelecommunicationsTelephone Systems

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they […]

SMALL BUSINESS VOIP PHONE SYSTEMS: CHOOSING BETWEEN ON-PREMISE VS. HOSTED OR HYBRID

Posted in: Cloud HostingProduct ComparisonsTechnologyTelecommunicationsTelephone SystemsUnified CommunicationsVoIP

Nowadays, more companies are upgrading old phone systems to IP-based phones because of the opportunities for integration with IT systems like unified communication, integration with client relationship management (CRM) databases, and because of its lower cost. There are a slew of options for implementing VoIP (Voice over Internet Protocol), and an equally large number of […]

6 WAYS TO ENAHANCE YOUR IP PHONE SYSTEM SECURITY AND AVOID A BREACH

Posted in: Uncategorized

There are many reasons why IP phones and VoIP (Voice over Internet Protocol) technologies are appealing to businesses — they are cost-effective, offer a host of telephone features and can scale with your company’s growth.  But since IP phone systems transmit phone calls over the Internet, security is a big area of concern and with a […]

NINE MUST-HAVE PHONE FEATURES FOR THE HOSPITALITY INDUSTRY

Posted in: Cloud HostingPBXTechnologyTelecommunicationsTelephone SystemsTips & TricksUncategorizedUnified CommunicationsVoIP

Today’s travellers are more discerning than ever before and demand a lot from their hotels and accommodations when it comes to connectivity and telecommunication solutions. In fact, mobile services and 24/7 connectivity are not just a nice-to-haves, they’ve become one of the top expectations that guests have and cite as a major driver of their […]