Blog

Finding the Right Phone System for Your Business.

Posted in: Tips & Tricks

Do I need Hosted/Cloud Phones? Premises based Phones?  A Hybrid platform? ‘What is right for my business?’ is a question we are asked frequently here at TotalComm.  There are three main types of business phone systems; Hosted or Cloud Phones, Premises based Phone platforms and Hybrid Platforms.  We understand that finding the right phone system […]

6 Steps To Allow Alberta Companies To Work Remotely During Covid-19

Posted in: Uncategorized

The world has changed overnight. With a provincial State of Emergency declared in Alberta due to the COVID-19 outbreak, it is no longer business as usual for most companies. Face-to-face meetings and business travel are being discouraged. School shutdowns are putting pressure on many employers to offer alternative work arrangements. To avoid the risk of […]

Communications Technology To Build Your Remote Workforce

Posted in: IP Phone SystemsMobile WorkforcePBXTechnologyTelecommunicationsTelephone SystemsTips & TricksVoIP

 The technology you need for your remote workforce:   We recently published an article (A Beginners Guide To Setting Up A  Remote Workforce) which touched on the reasons why setting up a remote workforce can be incredibly beneficial to an organization. It can lower costs ($10,000 saved per employee that telecommutes only 2 days per […]

How Mobility Is Changing Business Communications in 2018 (Infographic).

Posted in: InsiderMobile WorkforceTechnologyTelecommunications

How Mobility Is Changing Business Communications in 2018 (Infographic). For anyone who is keeping an eye on developments in technology (and how those developments are affecting business best practices) the idea of mobility being a game changer is nothing new.     We often hear how integral the ability to stay connected (regardless of location) […]

How To Avoid Costly IT & Telecom Downtime

Posted in: InsiderIT SecurityNewsPBXTelecommunicationsTelephone SystemsTips & Tricks

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a Hosted Phone System?

Posted in: Cloud HostingInsiderIP Phone SystemsTechnologyTelecommunicationsTelephone SystemsUncategorizedVoIP

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

Spotting Counterfeit Cabling (6 Simple Tips That May Save Your Life)

Posted in: InsiderProduct ComparisonsTechnologyTelecommunicationsTips & Tricks

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

A Beginners Guide to Setting up a Remote Workforce

Posted in: IP Phone SystemsMobile WorkforceTechnologyUnified CommunicationsVoIP

    Are you thinking of setting up a remote workforce? You’re not alone! Kirill Tatarinov, the CEO of Citrix Systems, recently spoke on Marketwatch.com about the future of the work force; saying that by 2020, 50% of the workforce will most likely be working remotely. He went on to say that today’s professionals (executives, […]

Looking for a Shaw SmartVoice Review?

Posted in: InsiderIP Phone SystemsTechnologyTelephone CarriersTelephone SystemsUnified CommunicationsVoIP

A review of the Shaw SmartVoice solution… You may have heard about Shaw SmartVoice recently?  You might even be considering it for your business right now. Or, maybe you’re interested in knowing more about it before you make a decision on the future of your company’s communications. We’ve had a lot of questions from people […]

Mitel Acquires Toshiba Unified Communications Assets.

Posted in: InsiderNews

Mitel’s statement on the acquisition of Toshiba Unified Communications assets Excerpts from Mitel’s statement on their acquisition of Toshiba Unified Communications was taken from Mitel’s press release the original source can be viewed here. Effective immediately, Toshiba customers and partners have a clear path forward with Mitel, including ongoing access to existing Toshiba products and services. In […]