Do I need Hosted/Cloud Phones? Premises based Phones?  A Hybrid platform? ‘What is right for my business?’ is a question we are asked frequently here at TotalComm.  There are three main types of business phone systems; Hosted or Cloud Phones, Premises based Phone platforms and Hybrid Platforms.  We understand that finding the right phone system […]

 The technology you need for your remote workforce:   We recently published an article (A Beginners Guide To Setting Up A  Remote Workforce) which touched on the reasons why setting up a remote workforce can be incredibly beneficial to an organization. It can lower costs ($10,000 saved per employee that telecommutes only 2 days per […]

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

What is a Telephone Carrier Consultation, and Why do You Need One?   With the way business is done today, services like Internet, telephone, and fax lines (as well as the many other methods of rapid communication) are invaluable.   Godfrey Reggio (the American film director) once said, “Technology has become as ubiquitous as the air […]

Whether it is for protecting property and assets or ensuring the safety of your people and clientele – a video surveillance system keeps you wired-in to what’s going on at your business or facility. Advances in wireless technology are making it easier for businesses to install reliable and robust video surveillance systems without the cost […]

If your company is looking to include virtual teams and a remote workforce, or if  you already have employees who telecommute, you’ll need telecommunications  tools and features in place to help your staff members succeed. Here are the top five business phone features to keep your virtual workforce connected.   IP Telephony IP telephony usually includes […]

Disruptions to a business often come in all different shapes and sizes. For most companies, the best way to prepare is to expect the unexpected. In the event of an emergency or crisis, having a business continuity plan from the outset and a clear directive for communications can make a difference in how quickly you […]

With more businesses setting aside traditional phones in favour of Voice over Internet Protocol (VoIP), one of the next biggest questions that follows is how much bandwidth you will need for your Internet phone service to make good quality calls. Ready to upgrade your business phone system, but not sure where bandwidth and VoIP fits […]

Today’s travellers are more discerning than ever before and demand a lot from their hotels and accommodations when it comes to connectivity and telecommunication solutions. In fact, mobile services and 24/7 connectivity are not just a nice-to-haves, they’ve become one of the top expectations that guests have and cite as a major driver of their […]