If your company is looking to include virtual teams and a remote workforce, or if  you already have employees who telecommute, you’ll need telecommunications  tools and features in place to help your staff members succeed. Here are the top five business phone features to keep your virtual workforce connected.   IP Telephony IP telephony usually includes […]

What is a Carrier Audit? Phone system expenses are a significant cost for any business, so any opportunity to be more cost-effective should be a top priority. One of the easiest ways to find where you might be over-spending is by conducting a telephone carrier audit. A carrier, is a company that provides voice or […]

Disruptions to a business often come in all different shapes and sizes. For most companies, the best way to prepare is to expect the unexpected. In the event of an emergency or crisis, having a business continuity plan from the outset and a clear directive for communications can make a difference in how quickly you […]

With more businesses setting aside traditional phones in favour of Voice over Internet Protocol (VoIP), one of the next biggest questions that follows is how much bandwidth you will need for your Internet phone service to make good quality calls. Ready to upgrade your business phone system, but not sure where bandwidth and VoIP fits […]

If you’re in the market for a new business phone system, you may find yourself trying to decide between digital and Voice over Internet Protocol (VoIP) IP solutions. Instead of trying to decide on the system by “what is best,” you should be asking “what is best for me?” The choice will all come down […]

While network cable can be the simplest and cheapest piece of equipment in a network, it is arguably the most important. Without good voice and data cable connections between devices, your computer equipment — no matter how sophisticated or great — is useless. Voice and data cabling is extensive and strategically important for all businesses. Installing […]

Does your company rely on regular, internal communication that needs to occur immediately and reach a large group of people? Paging systems can be ideal for conveying those messages without the reliance on constant in-office phone calls. With a paging system, you don’t have to worry about potential dead spots and service coverage areas used […]

Telecommunications can be one of the biggest expenses for most small business, so managing that expense is important if you want to improve your company’s bottom line. Your phone system is one of the most valuable tools in your arsenal to give you a competitive edge, and with call accounting, you have a huge opportunity […]

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they […]

Nowadays, more companies are upgrading old phone systems to IP-based phones because of the opportunities for integration with IT systems like unified communication, integration with client relationship management (CRM) databases, and because of its lower cost. There are a slew of options for implementing VoIP (Voice over Internet Protocol), and an equally large number of […]