Archive

How Mobility Is Changing The Way Business Will Be Done in 2018 (Infographic).

Posted in: TechnologyTelecommunications

How Mobility Is Changing The Way Business Will Be Done in 2018 (Infographic). For anyone who is keeping an eye on developments in technology (and how those developments are affecting business best-practices) the idea of mobility being a game changer is nothing new. We hear often how integral the ability to stay connected (regardless of […]

How To Avoid Costly IT & Telecom Downtime

Posted in: InsiderIT SecurityNewsPBXTelecommunicationsTelephone SystemsTips & Tricks

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a Hosted Phone System?

Posted in: Cloud HostingInsiderIP Phone SystemsTechnologyTelecommunicationsTelephone SystemsUncategorizedVoIP

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

Spotting Counterfeit Cabling (6 Simple Tips That May Save Your Life)

Posted in: InsiderProduct ComparisonsTechnologyTelecommunicationsTips & Tricks

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

Free Carrier Audit? How You can Pay Less for Better Services!

Posted in: TechnologyTelecommunicationsTelephone CarriersTips & Tricks

  What is a telephone carrier audit, and why do you need one? With the way business is done today, services like Internet, telephone, and fax lines (as well as the many other methods of rapid communication) are invaluable. Godfrey Reggio (the American film director) once said, “Technology has become as ubiquitous as the air we […]

How long should my Business Phone System last?

Posted in: IP Phone SystemsPBXTechnologyTelecommunicationsTelephone Systems

This is a question that many business owners ask, “how long should my business phone system last?” usually followed by “how long will a new one last me?” We ask this question because it seems like in this day and age, nothing is built to last. We have mobile phones that we trade in every […]

7 WAYS WIRELESS TECHNOLOGY MAKES COMMERCIAL SURVEILLANCE SYSTEMS MORE PRACTICAL THAN EVER

Posted in: TechnologyTelecommunicationsTelephone SystemsTips & TricksUncategorized

Whether it is for protecting property and assets or ensuring the safety of your people and clientele – a video surveillance system keeps you wired-in to what’s going on at your business or facility. Advances in wireless technology are making it easier for businesses to install reliable and robust video surveillance systems without the cost […]

Five Must-Have Features To Look For In a Call Centre System

Posted in: Call CentresIP Phone SystemsTelecommunicationsTelephone Systems

For many businesses and organizations whose success is built on providing responsive customer support and a telephone-based sales strategy, a call centre might be more accurately referred to as a “nerve centre.” When choosing a technology platform to power your call centre, there are three big picture objectives that should guide your decision: * Improving […]

5 Best Practices When Implementing a New IP Phone System

Posted in: IP Phone SystemsTechnologyTelecommunicationsTelephone Systems

Compared to traditional phone systems, IP phone systems, or VoIP (Voice over Internet Protocol) phone systems have a number of benefits that can give you a competitive edge and change how you do business. The “IP” in IP phone system refers to VoIP where your phone calls are routed over the internet or a local network […]

5 WAYS TO KEEP YOUR REMOTE WORKFORCE CONNECTED

Posted in: Cloud HostingIP Phone SystemsMobile WorkforceTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

If your company is looking to include virtual teams and a remote workforce, or if  you already have employees who telecommute, you’ll need telecommunications  tools and features in place to help your staff members succeed. Here are the top five business phone features to keep your virtual workforce connected.   IP Telephony IP telephony usually includes […]