How Mobility Is Changing Business Communications in 2018 (Infographic). For anyone who is keeping an eye on developments in technology (and how those developments are affecting business best practices) the idea of mobility being a game changer is nothing new.     We often hear how integral the ability to stay connected (regardless of location) […]

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

A review of the Shaw SmartVoice solution… You may have heard about Shaw SmartVoice recently?  You might even be considering it for your business right now. Or, maybe you’re interested in knowing more about it before you make a decision on the future of your company’s communications. We’ve had a lot of questions from people […]

Mitel’s statement on the acquisition of Toshiba Unified Communications assets Excerpts from Mitel’s statement on their acquisition of Toshiba Unified Communications was taken from Mitel’s press release the original source can be viewed here. Effective immediately, Toshiba customers and partners have a clear path forward with Mitel, including ongoing access to existing Toshiba products and services. In […]

With more businesses setting aside traditional phones in favour of Voice over Internet Protocol (VoIP), one of the next biggest questions that follows is how much bandwidth you will need for your Internet phone service to make good quality calls. Ready to upgrade your business phone system, but not sure where bandwidth and VoIP fits […]

Many companies these days now have teams and offices spread out across multiple locations and regardless of their size and industry, share a common challenge: how to maintain fast, secure and reliable communications and connections where their dispersed people are. The right multi-site connectivity solution for you should be one that solves your current challenges […]

Even though email, instant messaging and social media have become the norm in our highly connected work environments and accepted modes of professional communication, phones are still one of the most significant, effective and personal forms of business communication. The average company replaces their phone system every seven years. So, choosing the right phone system […]

From database and hardware issues to software malfunctions, IT failure and downtime can be anything from a short stint to longer periods, but no matter what, it effectively shuts down your business. Downtime is an accepted part of doing business but the ramifications of it are wide-ranging including lost revenue but also loss in productivity […]