What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

If your company is looking to include virtual teams and a remote workforce, or if  you already have employees who telecommute, you’ll need telecommunications  tools and features in place to help your staff members succeed. Here are the top five business phone features to keep your virtual workforce connected.   IP Telephony IP telephony usually includes […]

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they […]

Nowadays, more companies are upgrading old phone systems to IP-based phones because of the opportunities for integration with IT systems like unified communication, integration with client relationship management (CRM) databases, and because of its lower cost. There are a slew of options for implementing VoIP (Voice over Internet Protocol), and an equally large number of […]

Today’s travellers are more discerning than ever before and demand a lot from their hotels and accommodations when it comes to connectivity and telecommunication solutions. In fact, mobile services and 24/7 connectivity are not just a nice-to-haves, they’ve become one of the top expectations that guests have and cite as a major driver of their […]

While email is still alive and well as the primary means of communications in the professional world, businesses are embracing video conferencing for online collaboration. It is quickly becoming a communications standard as audio and video quality improves, higher connectivity speeds are the norm and technology costs continue to fall. Used for everything from replacing […]

Many companies these days now have teams and offices spread out across multiple locations and regardless of their size and industry, share a common challenge: how to maintain fast, secure and reliable communications and connections where their dispersed people are. The right multi-site connectivity solution for you should be one that solves your current challenges […]

In today’s hyper-connected and competitive market, more businesses are turning to virtual phone systems to stay relevant and optimize their operations and enhance communications. If you’ve outgrown your traditional wired business phone system and want to make a change, it’s time to consider switching to a virtual phone system. No matter the size or industry, […]

Even though email, instant messaging and social media have become the norm in our highly connected work environments and accepted modes of professional communication, phones are still one of the most significant, effective and personal forms of business communication. The average company replaces their phone system every seven years. So, choosing the right phone system […]

From database and hardware issues to software malfunctions, IT failure and downtime can be anything from a short stint to longer periods, but no matter what, it effectively shuts down your business. Downtime is an accepted part of doing business but the ramifications of it are wide-ranging including lost revenue but also loss in productivity […]