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WHY YOUR BUSINESS SHOULD SWITCH TO A VIRTUAL OFFICE PHONE SERVICE

Posted in: Cloud HostingMobile WorkforcePBXTechnologyTelecommunicationsTelephone SystemsUnified CommunicationsVoIP

In today’s hyper-connected and competitive market, more businesses are turning to virtual phone systems to stay relevant and optimize their operations and enhance communications. If you’ve outgrown your traditional wired business phone system and want to make a change, it’s time to consider switching to a virtual phone system. No matter the size or industry, […]

IS IT TIME TO UPGRADE YOUR BUSINESS PHONE SYSTEM: 6 KEY CONSIDERATIONS

Posted in: Cloud HostingInsiderMobile WorkforcePBXTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

Even though email, instant messaging and social media have become the norm in our highly connected work environments and accepted modes of professional communication, phones are still one of the most significant, effective and personal forms of business communication. The average company replaces their phone system every seven years. So, choosing the right phone system […]

THE TRUE COST OF IT DOWNTIME FOR BUSINESSES

Posted in: Cloud HostingInsiderIT SecurityPBXTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

From database and hardware issues to software malfunctions, IT failure and downtime can be anything from a short stint to longer periods, but no matter what, it effectively shuts down your business. Downtime is an accepted part of doing business but the ramifications of it are wide-ranging including lost revenue but also loss in productivity […]

FIVE BEST PRACTICES TO DECREASE RISK OF INFORMATION BREACH

Posted in: Cloud HostingIT SecurityPBXTechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

Just look at some of the big brands that were all hit by recent data breaches in recent years — Target, Sony, Yahoo, Home Depot, JP Morgan — and it appears that cyber-attacks are an increasing threat to all businesses as the severity and frequency of these events are all over the map. The cost […]

What the TELECOMMUTING Trend MEANS FOR YOUR BUSINESS

Posted in: Cloud HostingInsiderMobile WorkforcePBXTechnologyTelecommunicationsTelephone SystemsUnified CommunicationsVoIP

With cloud services and advanced business systems, it has never been easier and more practical and profitable for businesses to promote telecommuting than it is right now. Virtual teams and remote workers are becoming the norm for some companies and according to 2011 data from Statistics Canada, 11.2 per cent of staff work from home […]

HOW UNIFIED COMMUNICATIONS (UC) DECREASES DOWNTIME FOR YOUR BUSINESS.

Posted in: TechnologyTelecommunicationsTelephone SystemsTips & TricksUnified CommunicationsVoIP

In today’s modern workplace, there are countless ways to communicate: email, text, buddy, share, video chat, conference call and of course, phone. Unified Communications (UC) uses all forms of communication available to your business and integrates voice, email, instant messaging, desktop sharing and other functions into a seamless package. While it may sound more complex, […]

WHAT’S THE DIFFERENCE WITH ON-PREMISE, HOSTED (CLOUD) AND HYBRID VoIP SYSTEMS?

Posted in: Cloud HostingPBXProduct ComparisonsTechnologyTelecommunicationsTelephone SystemsTips & TricksVoIP

If you are just starting the process of updating your phone system, you may be surprised with all the options available these days. With Voice over Internet Protocol (VoIP) technology advancing and high-speed Internet getting cheaper and more accessible, more businesses are jumping from traditional landlines to VoIP phone systems. Once you’ve made the decision […]

WHAT IS PRIVATE BRANCH EXCHANGE (PBX) AND IS IT Right FOR MY BUSINESS?

Posted in: Cloud HostingPBXTechnologyTelecommunicationsTelephone Systems

We have come a long way since the telephone was invented in 1876. Fast forward a couple of hundred years and there continues to be radical changes in telephone systems where businesses are at the forefront of the technology. No matter what, all business have this in common: they need to direct incoming and outgoing […]

Five BEST BUSINESS PHONE SYSTEM FEATURES FOR connecting a mobile workforce

Posted in: Mobile WorkforceTechnologyTelecommunicationsTelephone SystemsTips & TricksVoIP

In today’s world, employees are no longer just working in the physical office. Rather, the shift to a mobile workforce, improving cloud technology and fast network speeds means it has never been more easy for small businesses with dispersed employees and contractors to telecommute, practically and profitably. A 2012 Reuters Ipsos worldwide poll indicated one in […]

COSTLY MISTAKES SMALL BUSINESSES MAKE WITH PHONE SYSTEMS AND HOW TO AVOID THEM

Posted in: TechnologyTelecommunicationsTelephone Systems

When it comes to technology and small business phone systems, there’s never an easy solution or a one-size-fits-all fix. But like with any piece of office equipment, the more features you choose, the more you’ll likely be paying for. Knowing what the common phone system mistakes are that most small businesses make and working to […]