Blog

How To Avoid Costly IT & Telecom Downtime

Posted in: InsiderIT SecurityNewsPBXTelecommunicationsTelephone SystemsTips & Tricks

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a Hosted Phone System?

Posted in: Cloud HostingInsiderIP Phone SystemsTechnologyTelecommunicationsTelephone SystemsUncategorizedVoIP

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

Spotting Counterfeit Cabling (6 Simple Tips That May Save Your Life)

Posted in: InsiderProduct ComparisonsTechnologyTelecommunicationsTips & Tricks

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

A Beginners Guide to Setting up a Remote Workforce

Posted in: IP Phone SystemsMobile WorkforceTechnologyUnified CommunicationsVoIP

    Are you thinking of setting up a remote workforce? You’re not alone! Kirill Tatarinov, the CEO of Citrix Systems, recently spoke on Marketwatch.com about the future of the work force; saying that by 2020, 50% of the workforce will most likely be working remotely. He went on to say that today’s professionals (executives, […]

Looking for a Shaw SmartVoice Review?

Posted in: InsiderIP Phone SystemsTechnologyTelephone CarriersTelephone SystemsUnified CommunicationsVoIP

A review of the Shaw SmartVoice solution… You may have heard about Shaw SmartVoice recently?  You might even be considering it for your business right now. Or, maybe you’re interested in knowing more about it before you make a decision on the future of your company’s communications. We’ve had a lot of questions from people […]

Mitel Acquires Toshiba Unified Communications Assets.

Posted in: InsiderNews

Mitel’s statement on the acquisition of Toshiba Unified Communications assets Excerpts from Mitel’s statement on their acquisition of Toshiba Unified Communications was taken from Mitel’s press release the original source can be viewed here. Effective immediately, Toshiba customers and partners have a clear path forward with Mitel, including ongoing access to existing Toshiba products and services. In […]

What is a Telephone Carrier Audit?

Posted in: TechnologyTelecommunicationsTelephone CarriersTips & Tricks

What is a telephone carrier audit, and why do you need one? With the way business is done today, services like Internet, telephone, and fax lines (as well as the many other methods of rapid communication) are invaluable. Godfrey Reggio (the American film director) once said, “Technology has become as ubiquitous as the air we breathe, […]

Toshiba Canada Telecom Closing: What This Means For Our Customers

Posted in: News

Recently, Toshiba Canada announced it would winding down its global telecommunication systems business. As a Toshiba customer, you probably have a lot of questions; don’t worry, we have supplied you with answers to the most frequently asked questions. If you find you still have additional questions that are not listed, please don’t hesitate to reach […]

The Latest Addition to the Total Communication Services’ Family: Mitel Canada

Posted in: NewsTechnology

Proudly introducing our new partnership with Mitel, A Canadian based company. When Total Communication Services started business over 20 years ago, our mission was to provide top quality service to our customers. We wanted to take the complex and make it simple, provide the best quality service and features, while ensuring that each of our […]

IN THE COMMUNITY: THE CALGARY DROP-IN CENTRE

Posted in: NewsUncategorized

As partners of Shaw, we had the pleasure of being invited to join them in their volunteer efforts at the Calgary Drop-In Centre. Two members of our team, Troy McIsaac and Christine Dalton, spent most of last Friday lending a hand. Both were impressed with the work that was being done at the centre to help […]